Our Policy and Terms
Our Policy and Terms
Operational Manual 2026
GLOBAL RICE SOURCING BUREAU
Article I: Vertical Integration & Agrarian Control
The Bureau operates through a model of Vertical Agrarian Integration. Unlike traditional trading houses, we maintain direct control over the procurement lifecycle, starting from seed distribution to the monitoring of soil health in the Indo-Gangetic plains. Our sourcing strategy is designed to bypass the volatility of local "Mandis" (markets) by establishing long-term off-take agreements with specialized farming clusters. This ensures a consistent supply of 1121 Basmati, Pusa, and Non-Basmati varieties regardless of market shortages. Our field agents conduct real-time moisture and pesticide residue analysis at the farm-gate to ensure only the highest grade of paddy enters our milling cycle.
Article II: Industrial Milling & Sortex Processing
Every grain sourced by the Bureau undergoes high-precision industrial processing at our ISO 22000:2018 certified facilities. We utilize world-class Buhler (Switzerland) milling technology, including multi-stage whitener systems and computerized optical sorters. Our Sortex process is calibrated to eliminate discolored grains, chalky kernels, and foreign matter to a purity level of 99.9%. We offer three distinct processing finishes: Raw, Steam, and Parboiled (Sella), each optimized for specific international culinary standards. Our milling protocol includes a "Cool-Grinding" technique that preserves the natural aroma and essential oils of the Basmati grain.
Article III: Global Phyto-Sanitary Compliance
The Bureau maintains an uncompromising stance on food safety. All shipments are compliant with EU and US-FDA pesticide residue limits. Our labs perform rigorous testing for Aflatoxins, heavy metals, and GMO markers. Every export container is subject to forced-air fumigation using Aluminium Phosphide in accordance with NSPM-11 standards. Before the "Clean on Board" status is granted, a final inspection is performed by SGS or Intertek. We provide a comprehensive Health Certificate and Phytosanitary Certificate with every consignment, ensuring seamless customs clearance at the destination port without the risk of quarantine.
Article IV: Financial Instruments & Credit Sovereignty
Financial stability is the backbone of our global supply chain. We exclusively recognize financial instruments governed by the ICC UCP 600 protocols. Buyers must activate their orders through a 30% Advance T/T or an Irrevocable L/C at Sight, confirmed by a Prime Global Bank. Our financial desk monitors SWIFT transmissions 24/7 to ensure that milling and container stuffing commence within 72 hours of fund credit. We do not engage in "deferred payment" or "open account" trade, ensuring that our capital remains liquid to support our massive procurement network.
Article V: Port Logistics & Terminal Management
We operate strategic logistical hubs at the ports of Mundra, Kandla, and JNPT (Mumbai). Our terminal management team ensures that cargo is moved from the mill to the port via specialized high-speed rail or weather-proof container trucks. We maintain a "First-In, First-Out" (FIFO) warehouse strategy to ensure the freshness of the stock. By partnering with Tier-1 shipping lines (Maersk, MSC, COSCO), we guarantee equipment availability and priority berthing even during peak export seasons. All risk under Incoterms® 2020 (FOB/CFR/CIF) is strictly managed until the "Ship's Rail" is crossed.
Operational Manual 2026
GLOBAL RICE SOURCING BUREAU
Article I: Vertical Integration & Agrarian Control
The Bureau operates through a model of Vertical Agrarian Integration. Unlike traditional trading houses, we maintain direct control over the procurement lifecycle, starting from seed distribution to the monitoring of soil health in the Indo-Gangetic plains. Our sourcing strategy is designed to bypass the volatility of local "Mandis" (markets) by establishing long-term off-take agreements with specialized farming clusters. This ensures a consistent supply of 1121 Basmati, Pusa, and Non-Basmati varieties regardless of market shortages. Our field agents conduct real-time moisture and pesticide residue analysis at the farm-gate to ensure only the highest grade of paddy enters our milling cycle.
Article II: Industrial Milling & Sortex Processing
Every grain sourced by the Bureau undergoes high-precision industrial processing at our ISO 22000:2018 certified facilities. We utilize world-class Buhler (Switzerland) milling technology, including multi-stage whitener systems and computerized optical sorters. Our Sortex process is calibrated to eliminate discolored grains, chalky kernels, and foreign matter to a purity level of 99.9%. We offer three distinct processing finishes: Raw, Steam, and Parboiled (Sella), each optimized for specific international culinary standards. Our milling protocol includes a "Cool-Grinding" technique that preserves the natural aroma and essential oils of the Basmati grain.
Article III: Global Phyto-Sanitary Compliance
The Bureau maintains an uncompromising stance on food safety. All shipments are compliant with EU and US-FDA pesticide residue limits. Our labs perform rigorous testing for Aflatoxins, heavy metals, and GMO markers. Every export container is subject to forced-air fumigation using Aluminium Phosphide in accordance with NSPM-11 standards. Before the "Clean on Board" status is granted, a final inspection is performed by SGS or Intertek. We provide a comprehensive Health Certificate and Phytosanitary Certificate with every consignment, ensuring seamless customs clearance at the destination port without the risk of quarantine.
Article IV: Financial Instruments & Credit Sovereignty
Financial stability is the backbone of our global supply chain. We exclusively recognize financial instruments governed by the ICC UCP 600 protocols. Buyers must activate their orders through a 30% Advance T/T or an Irrevocable L/C at Sight, confirmed by a Prime Global Bank. Our financial desk monitors SWIFT transmissions 24/7 to ensure that milling and container stuffing commence within 72 hours of fund credit. We do not engage in "deferred payment" or "open account" trade, ensuring that our capital remains liquid to support our massive procurement network.
Article V: Port Logistics & Terminal Management
We operate strategic logistical hubs at the ports of Mundra, Kandla, and JNPT (Mumbai). Our terminal management team ensures that cargo is moved from the mill to the port via specialized high-speed rail or weather-proof container trucks. We maintain a "First-In, First-Out" (FIFO) warehouse strategy to ensure the freshness of the stock. By partnering with Tier-1 shipping lines (Maersk, MSC, COSCO), we guarantee equipment availability and priority berthing even during peak export seasons. All risk under Incoterms® 2020 (FOB/CFR/CIF) is strictly managed until the "Ship's Rail" is crossed.
Standard Operational Protocol
EXPORT EXECUTION DIVISION | 2026 EDITION
Article I: Order Formalization & Proforma Issuance
The working relationship commences with the issuance of a Letter of Intent (LOI) or a formal Purchase Order from the Buyer. Upon receipt, the Company issues a Proforma Invoice (PI) valid for 48 to 72 business hours, depending on market volatility. This PI is a legally binding offer that secures the current commodity price and allocates a specific milling slot within our production calendar. Any delay in the confirmation of the PI beyond the stipulated timeframe may result in a price recalibration based on the latest Mandi (Market) arrival rates. The Buyer's seal on the PI signifies unconditional acceptance of all terms found within this Master Protocol.
Article II: Financial Activation & Fund Clearance
Order activation is strictly contingent upon the clearance of funds in our corporate treasury. We operate on a 30% Advance T/T (Telegraphic Transfer) for standard orders, with the 70% balance due against scanned copies of the Bill of Lading (BL) and other shipping documents. Alternatively, for high-volume contracts, we accept 100% Irrevocable LC at Sight confirmed by a Prime Global Bank. No milling, bag printing, or logistics scheduling is initiated until the "Payment Realization Advice" is received from our banking partners. This protocol ensures that the supply chain remains liquid and that grain procurement is executed with maximum speed.
Article III: Milling & Processing Lead-Times
Standard milling time is approximately 10 to 15 business days post-payment clearance, depending on the variety (Steam, Raw, or Sella). Our milling facilities operate on a 24/7 cycle during harvest peaks to ensure deadlines are met. We utilize a "Just-In-Time" (JIT) milling philosophy to ensure that the rice is packed fresh and has the maximum possible shelf-life for the end consumer. Any requested changes to the grain specification (e.g., degree of polish or whiteness index) must be finalized at the PI stage; changes requested during the milling cycle will result in production pauses and potential administrative surcharges.
Article IV: Branding & Packaging Execution
For private label orders, the Buyer must provide high-resolution artwork (AI or PDF format) within 3 days of order activation. The Cylinder Engraving and bag printing process typically adds 7 days to the first-time order lead-time. We offer standard PP, Jute, and BOPP bags. The Buyer holds final responsibility for the accuracy of nutritional labels, barcoding (GS1), and varietal naming conventions as per the regulations of the destination country. Once the bag printing is initiated, no modifications to the design can be entertained for the current batch.
Article V: Inspection & Qualitative Sign-Off
Upon completion of milling, the cargo is moved to our port-side warehouses. A third-party inspection by SGS, Intertek, or Bureau Veritas is scheduled to verify the weight, moisture (max 14%), broken percentage, and purity levels. This inspection is mandatory and serves as the final qualitative seal. The Buyer is invited to nominate an inspector at their own cost; if no nomination is made, the Company’s preferred independent agency will provide the certificate. This certificate is final and binding for both parties, shielding the Seller from qualitative claims post-sailing.
Article VI: Maritime Booking & Equipment Allocation
For CIF/CFR orders, our logistics desk secures container space with Tier-1 carriers (Maersk, MSC, COSCO) approximately 7 days before the milling completion. For FOB orders, the Buyer must nominate a vessel/shipping line and provide a Booking Note 10 days before the ETA. We maintain 21 days of free-time at the port of loading to account for maritime schedule shifts. Any demurrage arising from the Buyer's failure to provide vessel nomination or shipping instructions will be billed at the actual cost plus a 10% management fee.
Article VII: Container Stuffing & Sealing Security
Stuffing is conducted under the supervision of our security and logistics team. Every container is inspected for cleanliness, odor, and structural integrity (no holes) before loading. We utilize high-security Bottle Seals and provide photographic evidence of the "Empty Container," "Half-Loaded," and "Full-Loaded" stages. We also place silica gel desiccants and kraft paper lining in every container to mitigate the risk of condensation (moisture damage) during long oceanic voyages. Once sealed, the container is moved to the terminal for immediate berthing.
Article VIII: Document Despatch & Balance Settlement
Within 3 to 5 business days of the vessel's departure, we provide scanned copies of the complete "Golden Folder" (BL, Invoice, Packing List, Phyto, COO). The Buyer is required to settle the 70% balance via T/T within 48 hours of document presentation. Upon receipt of funds, the Original Documents are despatched via premium courier (DHL/FedEx) or a Telex Release is issued to the shipping line. Any delay in payment that leads to container detention at the destination port is solely at the Buyer's risk and expense.
Article IX: Post-Delivery Claim Procedures
Any quantitative or qualitative discrepancy must be reported within 7 calendar days of the vessel's arrival at the destination port. Claims must be supported by a survey report from an internationally recognized independent agency (e.g., SGS). We do not accept claims based on damage caused by improper storage at the destination port, delays in clearing customs, or rough handling during inland haulage. Our liability is capped at the invoice value of the specific goods in dispute and does not extend to "loss of profit" or "market opportunity" claims.
Article X: Contractual Continuity & Market Adjustments
For buyers on Annual Supply Contracts, we maintain a "Buffer Stock" to ensure continuity during lean harvest months. However, the Buyer acknowledges that prices are subject to quarterly review based on the Minimum Export Price (MEP) and DGFT duty structures. This protocol remains the governing document for all recurring orders unless a specific amendment is signed by both parties. This ensures a stable, predictable, and transparent working environment for both the Sourcing Bureau and our Global Partners.
Standard Operational Protocol
EXPORT EXECUTION DIVISION | 2026 EDITION
Article I: Order Formalization & Proforma Issuance
The working relationship commences with the issuance of a Letter of Intent (LOI) or a formal Purchase Order from the Buyer. Upon receipt, the Company issues a Proforma Invoice (PI) valid for 48 to 72 business hours, depending on market volatility. This PI is a legally binding offer that secures the current commodity price and allocates a specific milling slot within our production calendar. Any delay in the confirmation of the PI beyond the stipulated timeframe may result in a price recalibration based on the latest Mandi (Market) arrival rates. The Buyer's seal on the PI signifies unconditional acceptance of all terms found within this Master Protocol.
Article II: Financial Activation & Fund Clearance
Order activation is strictly contingent upon the clearance of funds in our corporate treasury. We operate on a 30% Advance T/T (Telegraphic Transfer) for standard orders, with the 70% balance due against scanned copies of the Bill of Lading (BL) and other shipping documents. Alternatively, for high-volume contracts, we accept 100% Irrevocable LC at Sight confirmed by a Prime Global Bank. No milling, bag printing, or logistics scheduling is initiated until the "Payment Realization Advice" is received from our banking partners. This protocol ensures that the supply chain remains liquid and that grain procurement is executed with maximum speed.
Article III: Milling & Processing Lead-Times
Standard milling time is approximately 10 to 15 business days post-payment clearance, depending on the variety (Steam, Raw, or Sella). Our milling facilities operate on a 24/7 cycle during harvest peaks to ensure deadlines are met. We utilize a "Just-In-Time" (JIT) milling philosophy to ensure that the rice is packed fresh and has the maximum possible shelf-life for the end consumer. Any requested changes to the grain specification (e.g., degree of polish or whiteness index) must be finalized at the PI stage; changes requested during the milling cycle will result in production pauses and potential administrative surcharges.
Article IV: Branding & Packaging Execution
For private label orders, the Buyer must provide high-resolution artwork (AI or PDF format) within 3 days of order activation. The Cylinder Engraving and bag printing process typically adds 7 days to the first-time order lead-time. We offer standard PP, Jute, and BOPP bags. The Buyer holds final responsibility for the accuracy of nutritional labels, barcoding (GS1), and varietal naming conventions as per the regulations of the destination country. Once the bag printing is initiated, no modifications to the design can be entertained for the current batch.
Article V: Inspection & Qualitative Sign-Off
Upon completion of milling, the cargo is moved to our port-side warehouses. A third-party inspection by SGS, Intertek, or Bureau Veritas is scheduled to verify the weight, moisture (max 14%), broken percentage, and purity levels. This inspection is mandatory and serves as the final qualitative seal. The Buyer is invited to nominate an inspector at their own cost; if no nomination is made, the Company’s preferred independent agency will provide the certificate. This certificate is final and binding for both parties, shielding the Seller from qualitative claims post-sailing.
Article VI: Maritime Booking & Equipment Allocation
For CIF/CFR orders, our logistics desk secures container space with Tier-1 carriers (Maersk, MSC, COSCO) approximately 7 days before the milling completion. For FOB orders, the Buyer must nominate a vessel/shipping line and provide a Booking Note 10 days before the ETA. We maintain 21 days of free-time at the port of loading to account for maritime schedule shifts. Any demurrage arising from the Buyer's failure to provide vessel nomination or shipping instructions will be billed at the actual cost plus a 10% management fee.
Article VII: Container Stuffing & Sealing Security
Stuffing is conducted under the supervision of our security and logistics team. Every container is inspected for cleanliness, odor, and structural integrity (no holes) before loading. We utilize high-security Bottle Seals and provide photographic evidence of the "Empty Container," "Half-Loaded," and "Full-Loaded" stages. We also place silica gel desiccants and kraft paper lining in every container to mitigate the risk of condensation (moisture damage) during long oceanic voyages. Once sealed, the container is moved to the terminal for immediate berthing.
Article VIII: Document Despatch & Balance Settlement
Within 3 to 5 business days of the vessel's departure, we provide scanned copies of the complete "Golden Folder" (BL, Invoice, Packing List, Phyto, COO). The Buyer is required to settle the 70% balance via T/T within 48 hours of document presentation. Upon receipt of funds, the Original Documents are despatched via premium courier (DHL/FedEx) or a Telex Release is issued to the shipping line. Any delay in payment that leads to container detention at the destination port is solely at the Buyer's risk and expense.
Article IX: Post-Delivery Claim Procedures
Any quantitative or qualitative discrepancy must be reported within 7 calendar days of the vessel's arrival at the destination port. Claims must be supported by a survey report from an internationally recognized independent agency (e.g., SGS). We do not accept claims based on damage caused by improper storage at the destination port, delays in clearing customs, or rough handling during inland haulage. Our liability is capped at the invoice value of the specific goods in dispute and does not extend to "loss of profit" or "market opportunity" claims.
Article X: Contractual Continuity & Market Adjustments
For buyers on Annual Supply Contracts, we maintain a "Buffer Stock" to ensure continuity during lean harvest months. However, the Buyer acknowledges that prices are subject to quarterly review based on the Minimum Export Price (MEP) and DGFT duty structures. This protocol remains the governing document for all recurring orders unless a specific amendment is signed by both parties. This ensures a stable, predictable, and transparent working environment for both the Sourcing Bureau and our Global Partners.
Statutory Trade Manual
SOVEREIGN EXPORT BUREAU | REVISION 2026.09
Article I: The Sourcing & Sovereign Mandate
The Company operates as a primary Sovereign Sourcing Authority, functioning as a vertically integrated bridge between the high-yield agrarian zones of the Indian sub-continent and the global maritime logistics grid. We warrant that our operations are not merely facilitative; we are the primary underwriters of grain performance. Every metric ton of rice supplied—from 1121 Basmati to Long Grain Swarna—is a direct result of mill-gate analysis and farmer-gate procurement strategies. We adhere strictly to the Directorate General of Foreign Trade (DGFT) notifications and the Foreign Trade Policy (FTP) of India, ensuring our global buyers are shielded from shifting export quotas and sudden regulatory volatility.
Article II: Analytical Quality & Phyto-Security
Our commitment to Grain Integrity is measured at the molecular level. Our Phyto-Security Policy mandates that all varieties undergo rigorous sortex cleaning utilizing state-of-the-art Buhler Optical Sorters to achieve a 99.9% purity rate. We enforce strict moisture limits (Max 14.0%), admixture tolerances (Max 1.0%), and elongation standards verified against varietal baselines. All cargo is treated with Aluminium Phosphide (ALP) or Methyl Bromide in strict accordance with NSPM 11/12 fumigation standards. Final quality and weight are determined by SGS, Intertek, or Bureau Veritas at the port of loading; their Certificate of Analysis (COA) is the definitive arbiter of performance.
Article III: Financial Instrument Compliance (UCP 600)
To maintain capital security and supply chain velocity, the Company exclusively operates under the International Chamber of Commerce (ICC) UCP 600 Banking Guidelines. Financial settlement must be executed through Protocol Alpha (T/T Advance) or Protocol Beta (L/C At Sight). Protocol Alpha requires a mandatory deposit of 30% to 50% to activate the milling schedule, with the balance payable against scanned shipping documents. Protocol Beta requires a 100% Irrevocable, Documentary Credit, confirmed by a Top-25 International Prime Bank. We do not accept non-transferable or restricted credits from high-risk zones without third-party confirmation.
Article IV: Maritime Logistics & Incoterms® 2020
All maritime movements are governed by Incoterms® 2020, primarily under FOB, CFR, or CIF standards. The "Ship’s Rail Doctrine" is the point of execution: risk of loss and title of the goods transfer from Seller to Buyer at the exact moment the cargo is securely stowed on the vessel at the designated Port of Loading (e.g., Mundra, Kandla, or JNPT). We partner exclusively with Tier-1 carriers like Maersk, MSC, and CMA CGM to ensure equipment availability during peak harvest cycles. Any demurrage arising from delayed financial settlement at the destination port is solely to the account of the Buyer.
Article V: Documentation & The "Golden Folder"
Every shipment is accompanied by an institutional-grade documentation package, colloquially known as the "Golden Folder." This package includes: Full Set (3/3) Clean on Board Ocean Bill of Lading, Certified Commercial Invoice, Detailed Packing List, Certificate of Origin (GSP/COO), Phytosanitary Certificate, Health Certificate, and Fumigation Certificate. Any additional legalization required by specific destination customs (Embassy Attestations or Chamber of Commerce seals) must be requested at the Proforma stage and is subject to administrative surcharges.
Article VI: Anti-Money Laundering (AML) & Sanctions
The Company adheres to FATF (Financial Action Task Force) recommendations and global AML statutes. All payments must originate from the corporate bank account of the entity named on the Proforma Invoice. We strictly prohibit third-party payments to prevent Sanction Circumvention. The Buyer warrants that the final destination and end-user are not subject to OFAC, EU, or UN sanctions. We reserve the right to freeze shipments pending a full compliance audit if suspicious financial activity or sanctioned connections are identified within the transaction chain.
Article VII: Packaging & Intellectual Property Sovereignty
We offer bespoke packaging solutions including BOPP, Jute, PP, and Non-Woven bags in denominations ranging from 5kg to 50kg. For Private Labeling services, the Buyer warrants that any branding, logos, or artwork provided does not infringe upon the intellectual property rights of any third party. Packaging production commences only after 100% artwork sign-off and receipt of cylinder deposits. The Buyer holds full liability for the content of the branding, including nutritional claims and varietal declarations as per the laws of the destination country.
Article VIII: Insurance & Risk Subrogation
Under CIF (Cost, Insurance & Freight) terms, the Company provide comprehensive Institute Cargo Clauses (A) insurance, covering 110% of the invoice value against all transit risks. For FOB or CFR shipments, insurance is the sole mandate of the Buyer. The Company is not liable for qualitative degradation, moisture gain, or infestation caused by improper container vent management during ocean transit or sub-standard warehousing at the destination terminal. Any subrogation claims must be filed directly with the underwriter.
Article IX: Force Majeure & State Actions
The Company shall be absolved of performance obligations in events of Force Majeure, including but not limited to Natural Disasters, War, Maritime Blockades, or sudden Governmental Export Bans. Specifically, in the event of DGFT notifications prohibiting the export of specific rice varieties (e.g., Non-Basmati White Rice), the contract shall be considered suspended or terminated without penalty to either party. In such cases, any advanced deposits held shall be adjusted against future shipments or refunded minus incurred administrative and milling costs.
Article X: Claims, Arbitration & Jurisprudence
All qualitative or quantitative claims must be lodged within 7 calendar days of the vessel’s arrival at the destination port, supported by a joint survey report from an internationally recognized inspection agency. All trade disputes shall be settled through amicable executive negotiation. If unresolved after 30 days, the matter shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 in India. These statutes are governed by the laws of the Republic of India and International Maritime Admiralty Law. Execution of a financial instrument constitutes unconditional acceptance of these Articles.
Statutory Trade Manual
SOVEREIGN EXPORT BUREAU | REVISION 2026.09
Article I: The Sourcing & Sovereign Mandate
The Company operates as a primary Sovereign Sourcing Authority, functioning as a vertically integrated bridge between the high-yield agrarian zones of the Indian sub-continent and the global maritime logistics grid. We warrant that our operations are not merely facilitative; we are the primary underwriters of grain performance. Every metric ton of rice supplied—from 1121 Basmati to Long Grain Swarna—is a direct result of mill-gate analysis and farmer-gate procurement strategies. We adhere strictly to the Directorate General of Foreign Trade (DGFT) notifications and the Foreign Trade Policy (FTP) of India, ensuring our global buyers are shielded from shifting export quotas and sudden regulatory volatility.
Article II: Analytical Quality & Phyto-Security
Our commitment to Grain Integrity is measured at the molecular level. Our Phyto-Security Policy mandates that all varieties undergo rigorous sortex cleaning utilizing state-of-the-art Buhler Optical Sorters to achieve a 99.9% purity rate. We enforce strict moisture limits (Max 14.0%), admixture tolerances (Max 1.0%), and elongation standards verified against varietal baselines. All cargo is treated with Aluminium Phosphide (ALP) or Methyl Bromide in strict accordance with NSPM 11/12 fumigation standards. Final quality and weight are determined by SGS, Intertek, or Bureau Veritas at the port of loading; their Certificate of Analysis (COA) is the definitive arbiter of performance.
Article III: Financial Instrument Compliance (UCP 600)
To maintain capital security and supply chain velocity, the Company exclusively operates under the International Chamber of Commerce (ICC) UCP 600 Banking Guidelines. Financial settlement must be executed through Protocol Alpha (T/T Advance) or Protocol Beta (L/C At Sight). Protocol Alpha requires a mandatory deposit of 30% to 50% to activate the milling schedule, with the balance payable against scanned shipping documents. Protocol Beta requires a 100% Irrevocable, Documentary Credit, confirmed by a Top-25 International Prime Bank. We do not accept non-transferable or restricted credits from high-risk zones without third-party confirmation.
Article IV: Maritime Logistics & Incoterms® 2020
All maritime movements are governed by Incoterms® 2020, primarily under FOB, CFR, or CIF standards. The "Ship’s Rail Doctrine" is the point of execution: risk of loss and title of the goods transfer from Seller to Buyer at the exact moment the cargo is securely stowed on the vessel at the designated Port of Loading (e.g., Mundra, Kandla, or JNPT). We partner exclusively with Tier-1 carriers like Maersk, MSC, and CMA CGM to ensure equipment availability during peak harvest cycles. Any demurrage arising from delayed financial settlement at the destination port is solely to the account of the Buyer.
Article V: Documentation & The "Golden Folder"
Every shipment is accompanied by an institutional-grade documentation package, colloquially known as the "Golden Folder." This package includes: Full Set (3/3) Clean on Board Ocean Bill of Lading, Certified Commercial Invoice, Detailed Packing List, Certificate of Origin (GSP/COO), Phytosanitary Certificate, Health Certificate, and Fumigation Certificate. Any additional legalization required by specific destination customs (Embassy Attestations or Chamber of Commerce seals) must be requested at the Proforma stage and is subject to administrative surcharges.
Article VI: Anti-Money Laundering (AML) & Sanctions
The Company adheres to FATF (Financial Action Task Force) recommendations and global AML statutes. All payments must originate from the corporate bank account of the entity named on the Proforma Invoice. We strictly prohibit third-party payments to prevent Sanction Circumvention. The Buyer warrants that the final destination and end-user are not subject to OFAC, EU, or UN sanctions. We reserve the right to freeze shipments pending a full compliance audit if suspicious financial activity or sanctioned connections are identified within the transaction chain.
Article VII: Packaging & Intellectual Property Sovereignty
We offer bespoke packaging solutions including BOPP, Jute, PP, and Non-Woven bags in denominations ranging from 5kg to 50kg. For Private Labeling services, the Buyer warrants that any branding, logos, or artwork provided does not infringe upon the intellectual property rights of any third party. Packaging production commences only after 100% artwork sign-off and receipt of cylinder deposits. The Buyer holds full liability for the content of the branding, including nutritional claims and varietal declarations as per the laws of the destination country.
Article VIII: Insurance & Risk Subrogation
Under CIF (Cost, Insurance & Freight) terms, the Company provide comprehensive Institute Cargo Clauses (A) insurance, covering 110% of the invoice value against all transit risks. For FOB or CFR shipments, insurance is the sole mandate of the Buyer. The Company is not liable for qualitative degradation, moisture gain, or infestation caused by improper container vent management during ocean transit or sub-standard warehousing at the destination terminal. Any subrogation claims must be filed directly with the underwriter.
Article IX: Force Majeure & State Actions
The Company shall be absolved of performance obligations in events of Force Majeure, including but not limited to Natural Disasters, War, Maritime Blockades, or sudden Governmental Export Bans. Specifically, in the event of DGFT notifications prohibiting the export of specific rice varieties (e.g., Non-Basmati White Rice), the contract shall be considered suspended or terminated without penalty to either party. In such cases, any advanced deposits held shall be adjusted against future shipments or refunded minus incurred administrative and milling costs.
Article X: Claims, Arbitration & Jurisprudence
All qualitative or quantitative claims must be lodged within 7 calendar days of the vessel’s arrival at the destination port, supported by a joint survey report from an internationally recognized inspection agency. All trade disputes shall be settled through amicable executive negotiation. If unresolved after 30 days, the matter shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 in India. These statutes are governed by the laws of the Republic of India and International Maritime Admiralty Law. Execution of a financial instrument constitutes unconditional acceptance of these Articles.